Privacy Policy

Welcome to kainatakram.com, the official website of Dn. Kainat Akram, Consultant Nutritionist & Dietitian, Burewala, Pakistan. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through any of the communication channels listed on this website.

By using this website or submitting your information through our contact form or WhatsApp, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.

We may collect the following types of information when you interact with our website or services:

Personal Information You Provide:

• Full name
• WhatsApp number or phone number
• Health condition or concern you wish to address
• Preferred consultation type (in-person, online, or Fiverr)
• Any additional information you voluntarily share in messages

Automatically Collected Information:

• Browser type and version
• Pages visited and time spent on the website
• Referring website or source
• Device type (mobile, desktop, tablet)
• General geographic location (country/city level only)

We do not collect sensitive financial information such as credit card numbers or bank details through this website.

The information we collect is used solely for the following purposes:

• To respond to your consultation enquiries via WhatsApp or phone
• To provide personalised nutritional advice and diet plans
• To schedule and manage your consultations
• To follow up on your health progress during your treatment
• To improve the content and user experience of our website
• To send relevant health tips or updates — only with your consent

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties. Your information may only be shared in the following limited circumstances:

• With your consent: If you explicitly ask us to refer you to another healthcare professional.
• Legal compliance: If required by law, court order, or governmental authority.
• Safety: If we believe disclosure is necessary to protect your safety or the safety of others.

All staff and interns working under Dn. Kainat Akram are bound by professional confidentiality obligations and do not have access to patient data beyond what is required for your care.

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.

Information shared via WhatsApp is subject to WhatsApp's Privacy Policy. We recommend using end-to-end encrypted channels for sharing sensitive health information.

We retain your personal information only for as long as necessary to provide our services or as required by applicable law. You may request deletion of your data at any time by contacting us.

You have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate information.
• Right to Deletion: You may request that we delete your personal information from our records.
• Right to Withdraw Consent: You may withdraw your consent for us to contact you at any time.
• Right to Complain: You have the right to lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us via WhatsApp at +92 304 5330177.

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our website.

We may use the following types of cookies:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our website (e.g. Google Analytics).

You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of the website.

Our website contains links to third-party websites including WhatsApp, Facebook, Instagram, LinkedIn, Google Business, and Fiverr. These websites have their own privacy policies which we do not control.

We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately and we will take steps to remove that information.

For consultations involving children, we require a parent or guardian to be present and to provide consent on behalf of the child.

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected by updating the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: